Privacy Policy

At PY Timber Warehouse, we value our customers' privacy and take it seriously. We only collect the necessary personal information to complete transactions efficiently, whether it is through our website, email, telephone, or in person. The information we may collect includes full name(s), company and/or business name(s), personal and/or business address(es), telephone number(s), email address(es), credit card details, bank account details, digital information such as cookies, IP address(es), and location, and footage from warehouse video surveillance.  


We collect your personal information directly from you when you contact us or browse any of our websites. We only share your personal information with third parties if required by law. All other details, apart from those that need to be stated on invoices and quotes, will be deleted immediately after completing the transaction(s).  


We take the security of your personal information seriously and have implemented industry standards and security systems to safeguard all online transactions. We reserve the right to change our privacy policy at any time. If you have any questions or concerns regarding our privacy policy, please contact us at or by phone at 03 9238 0400.